Description
Panasonic NS300 SIP Business Communications Server
Panasonic KX-NS300 Smart Hybrid PBX system is a cost effective legacy and IP communication system for small and medium size companies that can be flexibly configured and expanded according to your needs. The system starts with 6 analogue trunks 18 extensions (2 digital + 16 analogue) and expandable up to 162 extensions.
KX-NS300 is also a unified communication system which has advanced IP features such as mobile linking, integrated voice mail and email, instant messaging.
Panasonic NS300 Simplified Maintenance and Support
- Administrators can access NS300 from anywhere using web based remote access:
- No need for separate programming tool – browser only
- Voicemail programming all built in to NS300 – browser only
- Centrally controlled UT Device updates
- Single point of control for multiple system program and license (OneLook)
- Remote access to utilisation and error reports
- Reduce site visits with improved remote utilities
- USB connection to backup data
Helping to Improve Customer Service
Improving customer satisfaction is the key to succeeding in business.
The KX-NS300 provides services for smoothly responding and following up on customer queries.
Multi-Cell DECT Wireless System
The Multi-Cell DECT Wireless System lets you carry on your conversation over lightweight, wireless extensions while you are away from your desk or moving around an office, factory, warehouse, or other large facility.
Cellular Phone Integration
-
-
- Receive a Call
-
When your customer calls your office phone number, both your phone at the office and your cellular phone can ring at the same time. You can receive customer calls both inside and outside the company. So , you only need to inform the customer of your office phone number.
-
-
- Make a Call
-
When you are away from the office , you can call customers with SIP software phone on your smartphone without any additional fees. And your customer is notified of your office phone number instead of the number of your cellular phone.
- (One Numbered Extension)
Voice Mail System
- Voice Mail
Customers can leave voice mail if they call when you are away. The KX-NS300 can record a maximum of 24 channels at the same time and up to 400 hours.
- E-mail Notification
The KX-NS300 sends an e-mail to the corresponding user with your PC or cellular phone when they have new messages. Missed calls without a voice message can also be e-mailed. So, you can contact customers quickly.
Continually Improving Work Efficiency
It is always important to understand the changes in customer needs and improve the support provided by staff.
Continually performing these measures leads to improved work efficiency.
Built-in DISA
The KX-NS300 can transfer customer calls without an operator.
This feature provides users with greater flexibility and increases staff productivity. And human resources currently used as operators can be assigned other work.
Call Centre Function
The KX-NS300 includes an advanced call routing function for small to medium size call centres.
This function can be used without an external CTI server. It enables you to provide voice guidance for customers , automatically record conversations , make ACD reports , and use NAS (Network Attached Storage). So, you can use these functions to understand problems or opportunities relating to customer service.
Communication Assistant
Panasonic telephony software comprises new and highly intuitive PC based applications with a screen-based presence and a variety of collaboration tools to simplify and enhance real-time communications.
They have highly desirable features, such as incoming call pop-up, visual presence and availability, an instant indicator of missed calls, one-click access to the company phone directory, chat (instant messaging), and integration with Microsoft Outlook.
IP Software Phone
If you have an internet connection, you can take your phone with your PC to your home or hotel. This enables you install the same functions as the Panasonic KX-NT series to your PC. You can construct a home office environment with a single PC.
